Value Stream Management for the Lean Office
Value Stream Management for the Lean Office
Paperback
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Contact us for further queries.About the Book
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas
All Editions
Paperback, 6th Edition
ISBN13: 9781563272462
Productivity Press, 2003
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