How to Manage Difficult People's front cover

How to Manage Difficult People Proven Strategies for Dealing with Challenging Behaviour at Work

by Alan Fairweather

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Self-helpEnglish

About the Book

Dealing with difficult customers, colleagues, uncooperative staff, a manipulative boss - or an irritating neighbour - is a challenge many people face on a day-to-day basis. People in business are now under extreme pressure to make things happen, get more sales and turn a profit. This constant pressure or fear can make people difficult to deal with. This book shows you how to identify and understand awkward and challenging behaviours and how to manage them.

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9788129116710
Paperback
ISBN13: 9788129116710
RUPA & CO., 2011