Employees First, Customers Second's front cover

Employees First, Customers Second Turning Conventional Management Upside Down

by Vineet Nayar

Harvard Business Review Press

Business & Economics Business & Management Business Strategy Computing and Technology English

Employees First, Customers Second Turning Conventional Management Upside Down

by Vineet Nayar

Hardcover

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Harvard Business Review Press

Business & Economics Business & Management Business Strategy Computing and Technology English

About the Book

One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.

All Editions

Hardcover, 3rd Edition

ISBN13: 9781422139066

Harvard Business Review Press, 2010

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