The communication secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Communication. Includes how to: / Use body language to build rapport with anyone / Deal with clients and colleagues at all levels / Get what you want in sales or negotiation / Excel in meetings and presentations / Master email and written communication

All Editions

Paperback, 6th Edition

ISBN13: 9780007324446

HARPER COLLINS PUBLISHERS, 2010

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