Once a Customer, Always a Customer
by Chris Daffy
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| Genre: | Customer relations |
|---|---|
| Language: | en |
| Published: | 2001 |
| ISBN13: | 9781860761645 |
| ISBN10: | 186076164X |
About the Book
Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.