by James W. Cortada, Thomas S. Hargraves, Edward Wakin
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Genre:
Business & Economics
Language:
en
Published:
1999
ISBN13:
9780195124491
ISBN10:
0195124499
About the Book
IBM has gone from a company with $60 billion in unprofitable revenue to a profitable $85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to transform itself, and to show the way for other firms.