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Publisher:
Penguin Paperbacks
Genre:
Business & Economics
Language:
en
Published:
2006
ISBN13:
9780143037781
ISBN10:
0143037781
About the Book
Co-authored by the writer of Getting to Yes and a Harvard psychologist, a guide to understanding how emotions can be used as a tool during a negotiating process explains how readers can interact more productively by getting in touch with feelings and by setting a positive tone. Reprint. 75,000 first printing.